Find your question by the problem you have. New to expense journals? Read Start here: Automate expense journals first.
Something doesn't match
- Why can't I post my prepayments journal?
- How to reconcile your prepayments balance with Xero or QuickBooks
- As spent versus IFRS / GAAP view
A bill is missing or coded wrong
- How to add a missing bill or cost supplier
- How to review bills by issue month
- How should I code my bills? (to expense or balance sheet)
- How to add a manual adjustment to costs
- How to include all expenditure (not just bills) in your cost recognition reports
Suppliers
- How to merge and unmerge suppliers
- How to change the review status of a supplier or bill
- How to set up expense journals by supplier
Accruals
- How ScaleXP auto-matches your cost accruals
- How to set or change an auto-release date for a cost accrual
Downloads
Usage-based costs
- Usage-based costs: Set up
- Usage-based costs: Connect Google Sheets
- Usage-based costs: Connect Microsoft Excel
- Usage-based costs: Update
Still stuck? Email support@scalexp.com or use live chat: click the blue chat icon at the bottom right of any ScaleXP page.
