If the Post journal button is unavailable or a system check is flagged on the Prepayments Journal page, this article shows you how to find the cause with View checks, fix it on the Select Prepayments page, and post. The most common cause is a bill coded to the prepayments balance sheet account that has no expense account, so ScaleXP does not know which P&L account to release the cost into.

If the journal posts but the closing balance does not match Xero or QuickBooks, see How to reconcile your prepayments balance with Xero or QuickBooks instead.

1. Find the check that failed

1. On the Prepayments Journal page, click View checks in the banner at the top.
2. Read the To fix note under the failed check. It names the supplier and bill that need attention.

2. Fix it on the Select Prepayments page

1. Click Select in the left sidebar (or go back to Month-End Close › Prepayments Journal › Select).
2. For a bill with no expense account: find the supplier in Section 1: Prepayments in this journal and choose the account in the Expense account column, or click the bill to set the account per line. See How should I code my bills? (to expense or balance sheet) for how to choose.
3. For a suggested prepayment awaiting confirmation: open the alert row at the top of the page, then click Add to journal or Remove on each bill.
4. For a late adjustment awaiting review: the check lists the closed months affected. Review the change, then post; the difference lands in the next open period.

3. Post the journal

1. Click Continue to the Prepayments Journal. The checks now pass and Post journal is active.
2. Click Post journal. See Prepayments 2: Review and post the journal for the full walkthrough.

Related articles

• Prepayments 2: Review and post the journal
• Prepayments 1: Select your prepayments
• How should I code my bills? (to expense or balance sheet)
• How to reconcile your prepayments balance with Xero or QuickBooks
• How to change the review status of a supplier or bill on prepaid expenses pages
• How to add a missing bill or cost supplier
• Setup 1: Prepare your accounts