This article reviews possible reasons you may not see future invoices from HubSpot ScaleXP Invoicing in your MRR or revenue forecast report.
To add expected repeating invoices to a Revenue Recognition or MRR or ARR report, select “pending” in the “Configure Report” options as shown in this screenshot.
- Ensure that “pending invoices” is selected.
- Ensure that the filters include the accounts and date range for the revenue to be recognised.
- If you are still missing pending invoices, check that they are included in HubSpot ScaleXP Invoicing. If not, you will need to add them to the HubSpot deal using ScaleXP Invoicing.
- If you still don't see the invoices, check that the deal is “Closed Won”. If the deal is in a Pipeline Stage which is not “Closed Won” (100% probability), then ScaleXP will not include the pending invoices. In this case, the deal must be moved to a Closed Won Stage for the invoices to be picked up.