• Getting Started

    • Achieve Business Outcomes

      • View By Section

        • Data and Integrations

            • Most popular

            • ScaleXP Invoicing: Automating invoice creation with HubSpot workflows
            • How to configure and validate revenue recognition in ScaleXP
            • How to set up ScaleXP Invoicing (Step 1): Installing the invoicing module
            • ScaleXP Invoicing: (Step 2) invoicing setup and data mapping with HubSpot invoicing
            • How to automate prepaid expenses: Setting up prepaid expenses in ScaleXP
            • Prepaid expenses: best practices and quick start guide
            • How to configure your P&L and balance sheet in ScaleXP (consolidated company)
            • How to add a missing bill or cost supplier
          • Contact Us
          Home Achieve Business Outcomes MRR, ARR, SaaS Metric Reporting

          Configure MRR and ARR

            Please fill out the contact form below and we will reply as soon as possible.

            • How to customize the definition of upgraded, downgraded customer revenue

              Change the definition used for reporting Upsold and Downgraded customers and revenue to exclude changes below a specified amount, either...

              July 14th, 2025 872 views 0 likes

            • How to change the definition of a reactivated customer vs a new customer

              This article explains how to customize settings for defining a new customer versus a reactivated (that is, previously lost and...

              February 12th, 2026 491 views 0 likes

            • How to create a new report on the customers page; how to use customer page reports throughout the system

              By default, the customer page comes pre-populated with two to four reports: Revenue Recognition (accounting view) MRR (full month view)...

              July 14th, 2025 667 views 0 likes

            Welcome to the ScaleXP Help Center!

            Can't find what you're looking for? email us: support@scalexp.com

                    ©2026 ScaleXP. All Rights reserved.

                    Knowledge Base Software by Helpjuice